By Dennis J. Monroe:
“Plug into Quality”, with Joseph A. DeFeo, International Appliance Manufacturing 2010, October
“Breakthrough Improvement Tools for HR Problems”, with Joseph A. DeFeo, Workforce Solutions, April/May 2010.
“Process Variables Controlled”, Quality Magazine, October 2009.
“Assuring Quality in Medical Instrument Manufacture” (white paper) August 2009.
“Managing Staffing in High Demand Variability Environments”, (white paper), July 2009.
“The Entitlement Trap: Why Your Improvement Projects May Not Be Achieving Real Breakthrough”, Quality Magazine (online feature), October 2008.
“Analyzing Value Streams”, Quality Magazine, January 2006.
Juran’s Quality Handbook, 6th Edition, 2010, Chapters 13, 26 (with Mary Beth Edmond), and 30.